Ross Yates
Service Colleague @Tesco
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WORK HISTORY
Service Colleague @Tesco
Bicester, GB
Service Colleague at Tesco Superstore working across checkouts, self service, customer service desk & petrol station. Supporting shoppers with friendly service within Bicester, Oxfordshire.
EDUCATION
University College Birmingham
Level 2 and 3 FDQ NVQ in Professional Bakery, Bakery
Saint Francis Of Assisi Catholic Technology College
School
University College Birmingham
Bachelor of Science - BS, Bakery and Patisserie Technology
University College Birmingham
FdSc, Bakery and Patisserie Technology FdSc
ABOUT ROSS YATES
Versatile and motivated professional with a strong foundation in food manufacturing, customer service, retail, and education. I have a proven track record of adaptability, collaboration, and delivering results in both operational and customer-focused roles.My experience in fast-paced, high-demand environments has allowed me to develop core strengths in:Manufacturing & NPD: Supporting production and process improvements through test baking trials, assessing ingredient functionality to optimise product performance.Customer Service: Providing exceptional support to customers and stakeholders, especially in complex or sensitive situations, with empathy and clarity.Retail Operations: Driving sales and service excellence with a \"can-do\" attitude and a focus on customer satisfaction.Education & Engagement: Contributing to learning initiatives and supporting team development within academic and professional settings.Data & Systems: Proficient in I.T. tools for reporting, planning, and data organization—gained through university studies and professional roles in manufacturing.I am currently seeking new opportunities in retail management, customer service, and roles within food manufacturing—including NPD, quality, or commercial functions. At the core of my work is a commitment to communication, compliance, client service, and continuous improvement—skills that have shaped every stage of my career.If you\'re looking for a dynamic, people-oriented professional with a broad skill set and a strong drive for growth, I’d love to connect.
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