Ross Warga

About Ross Warga

Well-developed Account Management professional with additional extensive operations background in the areas of market research, pharmaceuticals, and healthcare. Adept at sales, providing cost competitive and knowledgeable solutions to our client’s research needs. Maintaining a healthy pipeline of business, along with monitoring margins, as well as areas to grow accounts and expand client business.Operationally, Skilled at training and supervising staff, recommending solutions to improve processes, and implementing effective programs to streamline operations. Experienced in the design and implementation of compliance policies and procedures, as well as consistently assessing operational needs to impact performance. Bringing 20+ years of related experience. Key strengths as follows:Sales, Pipeline Development and Management, Account Management, Business Development, Contract Negotiation, Competitive Analysis, Sales Forecasting, Sales Support, Operations Management, Historical Data Review, Proposal Development, Process Improvement, Competitive Analysis, Team Building/Leadership, Market Research & Analysis, Staff Training/ Supervision, Project Management, Key Relationship Building, Strategic Planning, Program Coordination, Pharmaceutical Support, Client/Vendor Relations, Policy & Procedure Compliance, Resource Allocation

Experience

1. Vice President, Client Relationships

   Konovo

   Apr 2016 — Present · New York, NY, US

   Managed $6+ million in revenue across accounts personally managed~Responsible for rapid growth of opportunity accounts, including 1900% growth, and 230% growth in underutilized accounts~Lead bidding and RFQ process to find optimal price points for clients~Respond to client requests in a rapid, knowledgeable manner~Develop unique approaches and strategies for difficult client requests~Assist in client development tactics to expand client base in current and new channels~Met with clients to understand and develop Share of Wallet strategies~Utilized Salesforce to log prospecting efforts, generate weekly reports, and review dashboards to evaluate bid pipeline~Close sales, negotiate contracts, and lead client kickoffs, transferring knowledge to the project team~Managed project team to ensure projects came in on budget and with healthy margins~Client point of contact for project concerns. Troubleshooting and creative problem solving for difficult studies~Participate in industry events building company awareness and presence

Education

• University at Buffalo

  Bachelor’s Degree, Communications & Public Relations

  1997 — 2001

Skills

• Procurement
• Market Research
• Online Research
• Pipeline Development
• Managed Care
• Client Relations
• Qualitative Research
• Account Management
• Healthcare
• Business Development
• Competitive Analysis
• Market Intelligence
• Contract Negotiation
• Data Analysis
• Data Collection
• Sales Forecasting
• Pipeline Management
• Segmentation
• Healthcare Data Services
• Pharmaceutical Industry
• Customer Relations
• Pipelines
• Consumer Behavior
• Focus Groups
• Project Management
• International Account Management
• Health Economics
• Questionnaire Design
• Advertising Research
• Consumer Behaviour
• Sales
• Competitive Intelligence
• Marketing Strategy
• Customer Insight
• Survey Design
• Salesforce.com
• Market Analysis
• National Account Management
• Quantitative Research
• Marketing Research