Ross Morera
Senior Director, XpertCX Solutions at Solera
- Role
- Senior Director, Xpertcx Solutions at Solera at Solera Holdings, LLC.
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Ross Morera
Accomplished customer experience executive with more than 22 years of leadership…
Experience
Senior Director, Xpertcx Solutions at Solera
Apr 2021 — Present · Orlando, FL, US
Skills
- Succession Planning
- Customer Experience
- Employee Benefits
- Customer Retention
- Recruiting
- Customer Service
- Staff Development
- Customer Satisfaction
- Employee Engagement
- Human Resources
- Process Improvement
- Operations Management
- Account Management
- Business Development
- Call Centers
- Sales
- Organizational Development
- Vendor Management
- Coaching
- Outlook
- Leadership
- Budgets
- Negotiation
- Strategic Planning
- Employee Relations
- Hiring
- Talent Management
- Payroll
- Interviews
- Leadership Development
- Onboarding
- Benefits Administration
- Performance Management
- Employee Training
- Sales Management
- Call Center
- Management
- Team Building
- Applicant Tracking Systems
- Team Leadership
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