Ross Hall
Workday Configuration Lead @Skipton Building Society
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WORK HISTORY
Workday Configuration Lead @Skipton Building Society
Led implementation of Workday PEX (Assistant, Journeys, Case Management, Knowledge Base)• Designed and implemented Workday Onboarding Planner• Created automated notifications triggered by journeys and business processes• Designed and deployed multiple journeys (onboarding, wellbeing, manager transition)• Conducted Absence optimisation and configuration fixes• Configured annual leave, sickness and family leave plans• Designed and implemented improved Return to Work processImpact:• 57% reduction in HR emails• 91% assistant success rate• 97% employee satisfaction• 10k+ employee queries handled• Reduction in the volume of no shows • Improvement in glassdoor reviews with improved onboarding experience• Reduction of manual effort for PSS teams not having to load and police RTW forms
EDUCATION
Stevenson College
Higher National Certificate (HNC) Computing
Craigmount High School
High School Diploma
Queen Margaret University
Bachelor of Arts - BA, Information Management
SKILLS
ABOUT ROSS HALL
Senior Workday Consultant and Configuration Lead with 20+ years’ experience delivering HR technology solutions across large, complex organisations.I specialise in Workday Absence, Time Tracking and People Experience (PEX), helping organisations embed self-service, reduce HR operational demand and stabilise BAU through pragmatic configuration, automation and knowledge enablement.I’m known for rapid onboarding, minimal hand-holding and immediate delivery, particularly in:Workday Assistant, Journeys, Case Management & Knowledge BaseAbsence & Time Tracking optimisationOnboarding Planner and hiring and onboarding optimisationGlobal rollouts, mergers and BAU transitionsRecent engagements have delivered measurable outcomes including:57% reduction in HR Shared Services emails91% assistant success rate within 3 months97% employee employee queries handled via Workday AssistantAvailable for UK and global contract roles as a Senior Workday Consultant, PEX Lead or Absence & Time Tracking SME and Onboarding SME.
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