Ross Black
Middleware Service Manager @NatWest Group
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WORK HISTORY
Middleware Service Manager @NatWest Group
Key responsibilities include - Middleware Application Runtime Service Manager for Run the bank and now Change the bank services, Supporting & Maintianing Product Stack, Operating model adjustments, Automation delivery through UrbanCode Deploy, Risk Oversight and Control, CTB and RTB Resource Management, Coaching, Vendor Management, Finance and Business Management, Programme Management, Supporting Agile Scrum Methodology and supporting our people and Digital Services to thrive.
EDUCATION
University of the West of Scotland
BSc, Computer Science
SKILLS
ABOUT ROSS BLACK
I am a dedicated and enthusiastic Senior IT Management Professional, a Servant Leader with twenty five years experience across many sectors. A conscientious and willing individual who is proactive, drives change and takes ownership.I have excellent communication and interpersonal skills with a friendly confident manner. I have gained a broad spectrum of knowledge and experience in Operations, Service Delivery, Risk Management, Resource/Vendor Management, Technical Team Leading, Stakeholder Management, Financial Management and Project Management.I enjoy leading teams and more importantly seeing the development of others through provoking thought whilst being open and honest.In the past, I have gained a significant amount of experience from a Senior Application Development background before moving into an Operational/Service area. I believe that my broad and major-specific knowledge and skills are an asset to any would be employer.Outside my working day, apart from being a Father, I\'m a keen cyclist across multiple disciples riding my bike for fun indoors and outdoors.
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