Ross Angus

Operations Manager @Scottish Widows

Greenock, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Apr 2014 — Present

Operations Manager @Scottish Widows

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A highly effective leader with a strong track record in a variety of Management roles. I have just been given permanent role of Operational Manager within Lloyd\'s Banking Group Savings & Investment Department. I am currently responsible for managing, developing 8 Team Managers and a department headcount of 160.

EDUCATION

2012 — 2013

CII Qualifications

Financial Services

1991 — 1992

Motherwell College

HNC Business Administration

SKILLS

Service DeliveryBusiness AnalysisBankingRisk ManagementTeam ManagementBusiness TransformationPeople ManagementCustomer ServiceProject DeliveryRelocationRelationship ManagementOperations ManagementOutsourcingProcess ImprovementInsuranceGovernanceBusiness Process ImprovementLeadershipPerformance ManagementFinancial ServicesCrmManagementCall CentersBusiness DevelopmentStakeholder ManagementCustomer ExperienceDisaster RecoveryBusiness ProcessChange Management

ABOUT ROSS ANGUS

Experienced Operations Manager with a demonstrated history of working in the financial services industry. Skilled in Business Process, Service Delivery, Operations Management, Banking, and Customer Relationship Management (CRM). Strong sales professional graduated from CII Qualifications.

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