Ross Anderson
Global Operations Manager @Concentrix
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WORK HISTORY
Global Operations Manager @Concentrix
EDUCATION
The Manchester Metropolitan University
Marketing & Communications
SKILLS
ABOUT ROSS ANDERSON
A Global Sales, Service and Commercial leader, I draw on my years of experience in developing client relationships and running highly profitable P&L\'s. With extensive knowledge of the B2B environment alongside a strong knowledge of B2C; a background that provides a comprehensive understanding of the difference in approaches needed in these areas that allows me to realise success.An energetic, motivational and results-orientated leader with extensive experience of Sales, Customer Success, eCommerce, Customer Contact strategy creation and Change Management. Specialising in the delivery of successful strategies across Inside Sales and Multi-Channel environments, I am a skilled programme and people manager with the ability to propel teams to their high performing potential.With a proven ability in cultural change initiatives, and technological change adoption, underpinned by programme management - I am highly competent in defining frameworks that ensure the targeted outcomes are tracked and optimised.
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