Roslyn Jones
- Role
- Senior User Experience Researcher at Dell Technologies
- Location
- Germantown, MD, US
- LinkedIn followers
- 500 followers
About Roslyn Jones
I have over 10 years of experience communicating with customers and investigating their…
Experience
Senior User Experience Researcher
Apr 2022 — Present
Create research roadmap for Dell Technologies\' Primary Storage division • Work with engineers, program managers and designers to develop specs that achieve an intuitive and usable experience for our customers • Collaborate with other products teams to share insights and better inform product streams • Develop testing plan to align with product, design and development teams • Analyze the outcomes of usability testing, user research and interviews, and make recommendations based on findings • Execute research projects using a wide range of tools and methods • Communicate UX test results and how to use them to improve UI • Monitor customer feedback and report on issues and trends • Facilitate usability testing and develop more effective research standards • Remain up to date on complex technological concepts
Skills
- Microsoft Word
- Public Speaking
- Time Management
- Windows
- Management
- Arduino
- Data Analysis
- Leadership
- Editing
- Customer Service
- Microsoft Office
- Java
- Matlab
- Html
- Team Building
- Technical Writing
- Team Leadership
- C++
- Research
- Microsoft Powerpoint
- Program Management
- Teamwork
- Social Media
- Powerpoint
- Social Networking
- Microsoft Excel
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