Rosita Saini
Ta Head Senior VP @Intellismith
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WORK HISTORY
Ta Head Senior VP @Intellismith
Delhi, IN
EDUCATION
University of Allahabad
Bachelor's degree
ABOUT ROSITA SAINI
Experienced history of working with Travel, Banking and Financial Services. Skilled in Business Development. Process Mapping, Migrations/Transitions, End to End Project Management, Travel Operations/Training Management and Client Billing & Settlement. and Management Information Systems (MIS). Deftness in handling Migration/Transitions and overall functioning of financial processes & implementing processes in line with the pre-set guidelines. Proficient working with teams, shouldering various responsibilities for running successful process operations & experience of developing procedures, service standards for business excellence. Proficient in building client relationship, providing quality customer services and resolving customer queries and complaints, targeting customer care, satisfaction and retention. Adroit while dealing with Global clients (US, Singapore, Australia, Africa, UAE & EMEA). Possess excellent interpersonal, communication & organizational skills with abilities in team management, team motivation, customer relationship management & effective crisis management and Community Investment. Experience of working across cross-cultural, multi-lingual and Global Time zone environments. Managing Recruitment E2E of IT and Non IT and Outsourcing resources. Managing coaching a mentoring my team. Strong community and social services professional with a Bachelor\'s degree focused in Art/Art Studies, General from University of Allahabad.
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