Rosie Jones

Senior Convention Services Manager @B Ocean Fort Lauderdale

Fort Lauderdale, FL, US

Monitor events and address unexpected problems as they arise to make sure that the functions go as planned.• Manage and coordinate all conferences, meetings, group functions and group activities booked through the sales department.• Produce and distribute convention resume two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments.• Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.• Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, adjusting as necessary.• Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEO’s and signed by authorized representative.• Participate in site visits and plan meetings for upcoming groups and potential affiliate business.(481) guest rooms, sq. ft. of indoor and sq. ft. of outdoor function space in addition to a private beach.