Rosi Paiva

Project Manager @Alfred H Knight

Liverpool, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2019 — Present

Project Manager @Alfred H Knight

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EDUCATION

2004 — 2008

Universidade Paulista

Bachelor of Science (BSc), Information Systems Technology

2008 — 2010

UNIBTA - Centro Universitário

MBA, Strategic Management of IT

SKILLS

Ans (Acordo De Nível De Serviço)Comércio EletrônicoScrumSqlMicrosoft ProjectLinuxGestão De ConfiguraçãoDosOsaItil RcvOperating SystemsGestão De IncidentesMetodologia PmbokMysqlStatus ReportUmlGestão De TiIT ManagementControle De ProjetosInformation TechnologyProject Management Body of Knowledge (Pmbok)InfraestruturaItilTecnologia Da InformaçãoInfrastructureMapeamento De Processos De NegóciosSlaGestão De ProjetosSistemas OperacionaisPmbokCobitGestão Da Mudanças

ABOUT ROSI PAIVA

Experienced professional in Operations, e-Commerce, Payment Methods, Internet, Supply Chain, Contact Centres, and Startups, primarily as a Project Manager. Skilled in negotiation, relationship-building, and service management, with excellent attention to detail and a strong sense of responsibility. Experienced in technology planning, cost control, compliance, sourcing, operational stability, and aligning IT strategy with business objectives.Certifications:ITIL ® – Intermediate Release Control and ValidationITIL ® – Intermediate Operational Support and AnalysisITIL ® – Information Technology Infrastructure LibraryCOBIT 5.0 – Control Objectives for Information and related Technology

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