Roshni Ray
Results-driven Operations Associate at Teleperformance | Streamlining processes, optimizing efficiency, and ensuring seamless operations for exceptional customer experiences.
- Role
- Cyber Incident Analyst at Rankiteo
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Roshni Ray
Transforming insights into impact! With a robust foundation in e-commerce customer experience spanning 3 years, I\'ve fine-tuned my skills in understanding and enhancing user journeys. Adding a creative twist, I\'ve spent the last 2 years crafting compelling narratives as a content writer. Fluent in the language of data, I bring to the table expertise in Excel, SQL, Power BI, and Tableau. Whether I\'m analyzing customer trends, querying databases, or creating dynamic visualizations, I thrive on the synergy of numbers and stories. Combining the analytical rigor honed in e-commerce with the storytelling finesse cultivated in content creation, I\'m on a mission to elevate user experiences and drive business success. Let\'s connect and explore how my unique blend of skills can contribute to your team\'s growth and innovation!
Experience
Cyber Incident Analyst
Dec 2021 — Present · US
Monitoring and safeguarding the log sources and security access. Planning for disaster recovery in the event of any security breaches. Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Use advanced analytics tools to determine emerging threat patterns and vulnerabilities. Completing all tactical security operations tasks associated with this engagement
Education
Govt. Holkar Science College A.B. Road, Indore
Master's degree
2020 — 2022
Govt. Holkar Science College A.B. Road, Indore
Bachelor of science, geology/earth science
2017 — 2020
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