Roshni Naik
Senior Technical Engineer | Cybersecurity | ITSM | IAM | Project-Focused Solutions
- Role
- Senior Technical Engineer at Getronics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Roshni Naik
Engineer with 3+ years of experience delivering security-aligned IT operations within…
Experience
Senior Technical Engineer
Feb 2024 — Present · GB
Led endpoint migration and security projects for 100+ devices, achieving regulatory compliance (ISO 27001) and enhancing cyber defence capabilities through Sophos and Zscaler. • Delivered Automation- driven deployment workflows in Ivanti supporting ITIL Change Management.• Administered IAM governance for 300+ users, implementing RBAC, conditional access, and MFA policies, reducing unauthorized access.• Integrated Microsoft 365 services to enhance workforce security and productivity, resolving 90% of sync and access issue.• Managed internal stakeholder communications across security and business teams, ensuring alignment on software tool project goals and deliverables.• Managed full endpoint lifecycle [imaging, provisioning, patching, asset deployment] ensuring compliance and IT Service Delivery.• Developed SOPs and technical documentation, cutting onboarding and resolution times by 50% and enhancing ITSM knowledge management.
Education
University of Mumbai
Bachelor's degree
Coventry University
Master's degree
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