Roshan Pavithran
Prince2 Certified, Lean Six Sigma Certified, Six Sigma Black Belt, Executive MBA, Agile Scrum Manager, PMP Trained
- Role
- Deputy Manager at Vodafone
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Roshan Pavithran
Experienced Project Manager with a demonstrated history of working in the outsourcing/offshoring and Captive industry. Skilled in Prince2 Certified, Six Sigma Black belt certified; Agile expertise, MBA, Lean Six Sigma Certified. 12 years of experience in Project and Quality management & Operations Management and Business Process Analysis. Strong business development professional with a EPGPBM focused in Finance from SIES College of Management Studies.
Experience
Deputy Manager
Oct 2016 — Present · Pune, IN
Working as a Deputy Manager, for one of the leaders in the telecommunications industry with more than 170 million customers & offering world-class services to its customers.• Lead six sigma project within service lines • Create and manage project plan and provide project updates to senior management• Client engagement with all project stakeholders and technical staff to ensure alignment between solutions being delivered• Creating analytical reports as and when required• Prepare documents such as SOP, Project charter, QCP• Provide weekly updates on internal projects to internal and external stakeholders• Lead and act as a Subject matter expert for continuous improvement methodologies for assigned projects• Collate Project information, escalation, complaints and identify process improvement needs. Identifies process gaps, manages root cause analysis• Create and provide business case studies for lead generation• Develops presentations to communicate issues and recommendations to management. • Single point of contact to cascade important concerns, management highlights etc. to higher management
Education
Vivek College
B. Com
2000 — 2004
St Mary's High School
SSC
SIES College of Management Studies
EPGPBM, Finance, General
2009 — 2011
Skills
- Knowledge Management
- Digital Marketing
- Fmea
- Vba
- Email Marketing
- Operations Management
- Customer Service
- Team Management
- Transition Management
- Social Networking
- Outsourcing
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Affiliate Marketing
- Google Adwords
- Wordpress
- Social Media
- Analytics
- Management
- Bpo
- Service Delivery
- SEO
- Business Analysis
- Business Process Improvement
- Process Management
- Microsoft Office
- Visio
- Mis
- Workforce Management
- Web Analytics
- Digital Media
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