Roshan Chaudhari
- Role
- Customer Relationship Manager at Azuro by Square Yards
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Roshan Chaudhari
Experienced professional with a passion for the startup ecosystem and entrepreneurship…
Experience
Customer Relationship Manager
Aug 2021 — Present · Pune, IN
Handling entire Pune region\'s Move in\'s post sales - Handling 25 + sales associate of the city related to move in\'s of tenant\'s Develop and implement CRM strategies and programs to enhance customer acquisition, retention, and satisfaction-Manage and maintain the CRM system, ensuring accurate and up-to-date customer data. Analyze customer data and generate insights to identify trends, preferences, and opportunities for improvement-Collaborate with cross-functional teams (sales, marketing, customer service) to align CRM initiatives with business goals-Handling the 40+ Properties in the region with handling the 6 property supervisor on ground -Design and execute targeted marketing campaigns to specific customer segments, leveraging CRM data and analytics-Monitor and track campaign performance, analyzing results and making recommendations for optimization-Train and educate employees on CRM best practices and system usage-Ensure compliance with data protection regulations and privacy policies-Conduct regular audits of CRM data to ensure data quality and integrity. Stay up-to-date with industry trends and best practices in CRM and customer experience management-Maintain and update databases of daily activities as per company standards such as rent collection and Tenant side fee collections-Creation of lease and subscription on the Azuro \'s dashboard, co-ordination with the sales team and CRMs during handover of the deals from Sales to Ops -As far as compliance documentation, first month\'s rent, and trackers are concerned, I have overseen the 60+ transaction procedure in month -Doing follow-ups with the 7+Sales Manager and 25 + Sales Associate regarding the service agreement and lease agreements -Assigning and Checking of registered leave and license agreement to the vendors base on the lowest quotations after the deal closure
Education
Kisanveer Mahavidyala,Wai
Bachelor's in Chemistry , Chemistry
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