Roshan Top
Service Delivery Manager | Operations Management, E-Commerce
- Role
- Service Delivery Manager at TaskUs
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Roshan Top
With over 12 years of experience, currently working as a Service Delivery Manager at TaskUs, the focus lies on enhancing client satisfaction and optimizing operations for e-commerce services. The role emphasizes managing service level agreements and aligning service delivery with evolving business goals while fostering seamless processes. TaskUs benefits from contributions to organizational efficiency and collaboration with stakeholders to enable innovation and operational excellence. Expertise in operations management and team empowerment underpins the commitment to delivering results in dynamic, fast-paced environments.
Experience
Service Delivery Manager
Sep 2024 — Present · Gurugram, IN
Education
D.A.V
High School Diploma
Punjab Technical University
Bachelor in hospitality management
Patna University
ISC
Institute of Management Technology, Ghaziabad
Distance learning PGDBM
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