Roshan Rao

About Roshan Rao

Humanising Services | Design Thinking Practitioner | Systems Thinker | Experience Design Consultant | UX for AI native products I am passionate about enabling Organizations to embed ‘People First’ thinking into their journeys of digital transformation/ creating differentiation. My work revolves around solving meaningful problems, aligning the needs of people and businesses, and ensuring the solutions we create are both impactful and humane- technological or otherwise. I see myself as an enabler, investigator, and design practitioner, working collaboratively across teams to foster shared empathy, generate actionable insights, and co-create solutions that truly matter. Areas of practice - Service Design & Systems Thinking - Customer & Employee Experience (CX, EX)- Data-Informed Transformation & Digital Platforms - AI for Design – Generative, Assistive, Embedded - Customer Journey Mapping & Co-Creation Workshops - Product Thinking in-practice - UX-UI Design with Agile methodologies - UX for AI native products - Brand Strategy & Product/Service Innovation Impact so far My experience spans across industries: B2B: Manufacturing, Oil & Gas, Digital Out-Of-Home (DOOH) B2C: Automotive, Airlines, FMCG, BFSI, Healthcare, Real Estate, Media B2B2C: Fintech, InsurTech, E-Commerce I’ve had the privilege to work in diverse environments in Germany, India, Indonesia, Netherlands, and Norway, which has enriched my perspective and ability to navigate complex, multicultural contexts. Current curiosities Dabbling with what is the AI \'scope of influence\' within design process—whether it’s generative, assistive, or embedded. Basically, trying to figure out, what happens when the \'rubber hits the road\'? what happens when AI is applied within everyday process of design and how solutions can incorporate AI to create more adaptive and impactful systems previously unimaginable. Lets connect If you’re looking out to navigate complexity, build alignment across teams, or simply explore AI’s evolving role in design, would love to chat. Feel free to reach out.

Experience

1. Solution Consultant

   Sahaj Software

   Mar 2020 — Present · Bengaluru, IN

   Design Lead for Envisioning, Conceptualising and Designing (UX-UI) across Platforms, Products & Features using the Power of Data, Systems, User-centricity & Service Design principles. Focus: B2B- AutomotiveAlso contributing to Design, Develop & Conduct Internal Capability Development programs for driving User centricity & Strategic Thinking.

Education

• Sri Jayachamarajendra College of Engg,Mysore

  B.E

  2004 — 2008

• Delft University of Technology

  MSc

  2011 — 2013

Skills

• Automotive
• Concept Art
• Strategic Brand Positioning
• User-Centered Design
• Business Strategy
• Service Design
• Design Thinking
• Solidworks
• Innovation Development
• Research Design
• Concept Development
• Market Research
• Cad
• Product Development
• Product Design
• Design Strategy
• Industrial Design
• Strategic Design
• Brand Management
• Branding & Identity
• Mechanical Engineering