Roshan Parida

About Roshan Parida

Customer-focused professional with a strong background in client services, financial operations, and fraud risk management. Currently working as a Senior Fraud Officer (Fraud Operations – GSC) at HSBC, where I help detect and investigate fraudulent activity, protect customer assets, and contribute to the bank’s overall risk strategy.I bring experience in handling complex customer scenarios, driving process improvements, and ensuring regulatory compliance. My passion lies in delivering exceptional service while working at the intersection of finance, risk, and operations.I’m continuously learning and staying updated on fraud trends, financial crime prevention, and industry best practices to grow as a well-rounded risk and operations professional.Let’s connect if you’re in the fintech, banking, or risk space — I’m always open to exchanging ideas, insights, and opportunities!

Experience

1. Senior Fraud Officer

   HSBC

   Jun 2025 — Present · Bengaluru, IN

   Help protect customers and the bank from fraud by investigating suspicious activity, verifying transactions, and taking quick action to prevent losses. I work closely with systems, customers, and internal teams to identify potential red flags early and prevent fraud before it occurs. This includes reviewing alerts, blocking compromised cards and accounts, assisting customers who report fraud, and escalating trends to the relevant teams. I also support new colleagues by sharing best practices and helping them settle into the process.

Education

• Little Flower School - India

  Business/Commerce, General

  2002 — 2016

• JKBK Government College

  Bachelor of Arts - BA

• Manipal Academy of Higher Education

  Postgraduate Diploma in Sales, Relationship and Banking

• Manipal Academy of Higher Education

  Master of Business Administration