Roshan Nishad
Software Engineer at HCLTech | Amazon Connect Developer | IVR Solutions | Python & TypeScript
- Role
- Software Engineer at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Roshan Nishad
I am a Software Engineer at HCLTech, specializing as an AWS Developer with a deep focus on contact center development using Amazon Connect. In my role, I design and implement cloud-based contact center solutions that enhance customer experiences and optimize workflows using AWS services such as Lambda, DynamoDB, Lex, Polly, and AWS CLI.My technical expertise includes Python and TypeScript, enabling me to build and deploy efficient and scalable solutions tailored to business needs. I am passionate about leveraging AWS services to solve complex challenges and drive impactful outcomes.Having been a key contributor to comprehensive Amazon Connect contact center implementations, I am keen to connect with fellow AWS enthusiasts, cloud developers, and tech professionals to discuss cloud strategies, emerging trends, and innovative solutions in the AWS ecosystem.
Experience
Software Engineer
Jul 2024 — Present · Lucknow, IN
Education
Kerala Public School
ISC, Physics Chemistry Mathematics
Amity University Online
Bachelor's of Computer Application , Mathematics and Computer Science
Kerala Public School
ICSE
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