Roshan Gavali
Payment Investigation Analyst.
- Role
- Junior Analyst at Hexaware Technologies
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Junior Analyst
May 2025 — Present · Navi Mumbai, IN
Investigating Payment Issues:Handling inquiries, discrepancies, and returns related to various payment methods (e.g, Faster Payments, international payments, ACH, etc.). Root Cause Analysis:Identifying the reasons behind payment issues, such as incorrect information, fraud, or system errors. Communication and Collaboration:Communicating with internal teams (e.g, customer support, compliance) and external parties (e.g, banks, vendors) to resolve issues. Payment Adjustments:Making necessary adjustments to client, internal, or Nostro accounts to reconcile payment discrepancies. Reconciliation and Reporting:Participating in reconciliation processes to ensure accuracy and completeness of payments and reporting on findings. Compliance and Regulatory Adherence:Ensuring that all payment processes adhere to relevant regulations, guidelines, and internal policies, such as those related to AML (Anti-Money Laundering) procedures. Fraud Prevention:Identifying and escalating potential fraud-related transactions and working with relevant teams to implement preventative measures. Process Improvement:Suggesting and implementing improvements to payment processes to enhance efficiency and reduce errors. Data Analysis:Analyzing payment data to identify trends, patterns, and potential risks, and using this information to inform decision-making.
Education
Savitribai Phule Pune University
MBA
2022 — 2024
Mumbai University Mumbai
BMS
2019 — 2022
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