Rosh Mistry
Senior Digital Customer Experience Manager @Santander UK
Leicester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2018 — Present
Senior Digital Customer Experience Manager @Santander UK
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Improving customer journeys and making sure they are as efficient as possible, by identifying pain points through customer journey mapping, data insights and customer testing via UserZoom Experience of working on several different agile squads, continuously striving to deliver enhanced journeys through customer led design thinking and CRO
EDUCATION
2003 — 2007
Sheffield Hallam University
BA (Hons), Business Studies
2009 — 2011
South Leicestershire College
CIM Professional Diploma In Marketing
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