Rosetta Carrington Lue
Fractional (CCO) | ISO 18295 Contact Center Certification Management Consulting & Training
- Role
- Certifycx Advisors
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Rosetta Carrington Lue
I am a nationally recognized executive leader in state and local government, specializing…
Experience
Present
Education
Saint Leo University
MBA, Management
Saint Leo University
Master of Business Administration - MBA, Business Administration and Management, General
Florida State University
BS, Finance
University of Virginia Darden School of Business
Leadership Development Cerification
UNC Kenan-Flagler Business School
Strategic Planning and Leadership Certification
Global Association for Quality Management (GAQM)
Certified Change Manager Foundation (CCMF)
Skills
- Social Media Marketing
- Call Center
- Policy
- Public Sector
- Leadership
- Vendor Management
- Start-Ups
- Change Management
- Strategic Planning
- Employee Relations
- Social Media
- Analysis
- Human Resources
- Team Leadership
- Public Policy
- Management Consulting
- Customer Engagement
- Employee Engagement
- Workforce Management
- Executive Management
- Business Planning
- Operations Management
- Finance
- Customer Relationship Management (Crm)
- Public Speaking
- Customer Service
- Organizational Development
- Business Analysis
- Call Centers
- Knowledge Management
- Business Process Improvement
- Management
- Team Building
- Performance Management
- Crm
- Performance Improvement
- Training
- Customer Satisfaction
- Strategy
- Process Improvement
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