Andy Rosengard

About Andy Rosengard

I am a highly skilled Project Management Professional (PMP) with a strong background in ITIL/ITSM and Agile frameworks. I have significant experience in aligning IT solutions with business needs for large-scale global projects. My strengths lie in digital transformation, change management, value creation, process standardization, continual service improvement and business communication. Additionally, I excel in leadership, mentorship, coaching, and promoting development of our future leaders with a focus on emotional intelligence and critical thinking.

Experience

1. IT Service Delivery Manager

   Bowman Consulting

   Feb 2024 — Present

   Bowman Consulting, Reston, Virginia 2/2024 – CurrentIT Service Deliver Manager, Resident AgilistRepresent and advise the Chief Digital Officer on technology solutions which align with the business needs of the Organization. Provide coaching support to Director level executives on best practices, governance, and continuous improvements for their teams. • Responsible for implementing a Service Management system to separate Business as Usual work from Project work. This has proved successful and enabled collaboration between team members. • Project Management Office lead responsible for implementing a Project Management Office to support over 100 proposed projects in the current pipeline. • Collaborate and advise Director of Business Systems on Agile best practices and evangelize long-term strategy for team. • Implement and conduct Agile ceremonies, creating a runbook for how the Project Management Office will operate. • Coach highly technical individual team members on soft skills for operating in business environment. • Implemented Monthly Performance Review (MPR) reporting, which rolls up into the Quarterly Business Review.(QBR)

Education

• New York University

  Information Technology

  1985 — 1987

• Southern New Hampshire University

  Bachelors of Science, Operations and Project Management

• Southern New Hampshire University

  Master of Business Administration - MBA, IT Management

  2018 — 2023

Skills

• Project Management
• Virtualization
• Operating Systems
• Infrastructure
• Service Delivery
• Technical Support
• IT Strategy
• Coaching
• IT Service Management
• Change Management
• Management
• Business Continuity
• Security
• Enterprise Software
• Enterprise Architecture
• Cisco Technologies
• Pmo
• Pmp
• Leadership
• Disaster Recovery
• Information Technology
• Vendor Management
• Data Center
• Program Management
• IT Operations
• Requirements Analysis
• Cloud Computing
• Cross-Functional Team Leadership
• IT Management
• System Deployment
• Servers
• Itil
• Itil Certified
• Integration
• Project Portfolio Management
• Software Documentation
• Sdlc
• Solution Architecture
• Unix
• Hardware