Rose Mentrie
Chief Innovation Officer
- Role
- Chief Innovation Officer at Iresponze
- Location
- Palm Beach Gardens, FL, US
- LinkedIn followers
- 500 followers
About Rose Mentrie
Strong business management skills -Strong product inception and improvement -Build…
Experience
Chief Innovation Officer
Oct 2013 — Present · Palm Beach, FL, US
Growth and Development of iResponze-Analysis & Strategy Coach-provide innovative Social Media services and improve online customer satisfaction scores for the Hospitality Industry and ultimately leading to increased revenue for their Hotels and Restaurants including-reputation management: responding to social media inquiries, 3rd party comments on their behalf - from 130 channels in 45 languages-provide real-time alerts to the managers for service recovery-engage with guests and motivate them to become customers-Revenue Maximization tools in gauging against businesses competitors
Skills
- Banquets
- Leisure
- Menu Development
- Revenue Management
- Restaurants
- Catering
- Driving Results
- Micros
- Employee Training
- Opening Hotels
- Marketing Strategy
- Driving Revenue
- Travel Management
- Front Office
- Leisure Travel
- Forecasting
- Onq
- Sales Management
- Food & Beverage
- Revenue Forecasting
- Yield Management
- Direct Sales
- Tourism
- Marketing
- Convention Services
- Online Advertising
- Customer Satisfaction
- Trade Shows
- Online Marketing
- Hotel Management
- Guest Service Management
- Hospitality Management
- Rooms Division
- Pre-Opening Experience
- Training & Development
- Hospitality Industry
- Property Management Systems
- Revenue Analysis
- Sales
- Resorts
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