Rosemary Debutts
Enrollment Communications Manager @Aetna, A Cvs Health Company
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WORK HISTORY
Enrollment Communications Manager @Aetna, A Cvs Health Company
VA, US
Guide plan sponsors through the open enrollment process for Accident, Critical Illness, and Hospital Indemnity offerings for seamless process start to finish.* Served as project manager for 35+ team projects occurring concurrentlyEstablished, implemented and presented entire reporting process to advance business analytics. Used the data to inform strategic initiatives (e.g, targeting specific clients). Developed and managed customer relationship software (Salesforce) to guide marketing process for individual contributors and provide business analytics to boost team performance.Earned Salesforce Associate and Administrator certifications.Provided customized marketing strategy and tools for plan sponsors and broker partners in order to maximize member participation. Presented product benefits to member and broker facing audiences.Analyzed effectiveness of tools to drive innovation and and growth opportunities.(e.g, QR codes, microsites, etc.)Maximized collaboration and teamwork to establish effective working relationships with partners to stimulate member participation.Created and managed new hire process.Developed and implemented training programs for junior colleagues.
EDUCATION
Old Dominion University
MBA
Old Dominion University
Master's degree
Randolph-Macon Woman's College
BA
SKILLS
ABOUT ROSEMARY DEBUTTS
Driving Strategic Decision-Making and Problem Solving Based on Analytics ~ Gather…
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