Roseline J.

About Roseline J.

I\'m the quiet HR professional with a penchant for poring over books in cozy corners. My journey started with a Mathematics degree, followed by an MBA in Human Resources and Business Analytics.With hands-on experience in onboarding and recruiting, coupled with more than 2.5 years in talent acquisition at Freshworks, I bring a comprehensive approach to Talent Acquisition. I am passionate about creating a positive candidate experience and fostering lasting professional relationships.Outside of work, I am an avid reader, constantly expanding my knowledge and gaining fresh insights that enhance both my personal and professional growth.

Experience

1. Talent Acquisition Specialist

   Freshworks

   Oct 2023 — Present · Chennai, IN

   Key Skills:*Managed high-volume interview scheduling and coordination across multiple business units, leveraging Freshdesk as a ticketing tool to streamline candidate communication, reduce scheduling errors, and achieve 95%+ SLA and CSAT efficiency.*Delivered an exceptional candidate experience by handling confirmations, updates, and rejections with empathy, directly contributing to stronger Glassdoor ratings, improved offer-to-join conversions, and enhanced employer branding.*Led the Referral Kiosk initiative at the Chennai office, engaging employees in referral drives and increasing referral-based hires, while ensuring smooth end-to-end execution of the program.*Generated and tracked recruitment operations reports on feedback cycles, interview pipeline efficiency, and candidate engagement metrics, partnering with TA teams to reduce time-to-hire and support diversity & inclusion hiring goals.

Education

• Panimalar Engineering College

  Postgraduate Degree, Human Resources and Business Analytics

• St.Michael's Academy

  Higher secondary , Biology, General

• JUSTICE BASHER AHMED SAYEED COLLEGE FOR WOMEN

  Bachelor's degree, Mathematics