Roseline Ama Annan
Customer Service Assistant @Powerline Electrical Contractors
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WORK HISTORY
Customer Service Assistant @Powerline Electrical Contractors
Sheffield, GB
Acted as a liaison between customers and various departments to facilitate issue resolution.· Ensured customer satisfaction by providing timely and effective solutions.· Addressed and resolved customer concerns and complaints effectively on the phone, email or inperson.· Managed customer orders and quotes to ensure seamless customer experience.· Identified opportunities for process improvements and implement changes to enhance efficiency.· Maintained a tidy and safe shopping environment following health and safety guidelines.
EDUCATION
Central University College
Bachelor of Arts - BA, Communication and Media Studies
University of Bradford
Master of Arts - MA, International Relations and Affairs
ABOUT ROSELINE AMA ANNAN
Studied at University of Bradford
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