Rose Ialeggio Operationssales
Guest Experience/Customer Service/Communication/P&L/Onboarding/Team Building/Staff Retention/Sales
- Role
- Operations Manager - Seniors at Sodexo
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rose Ialeggio Operationssales
I am an ACCOMPLISHED AND RESOURCEFUL FOOD AND BEVERAGE SERVICE OPERATIONS LEADER with expertise in Guest Services for high-volume clubs, residential, corporate, private dining venues and sales. I have extensive knowledge of all aspects of the hospitality industry, including, culinary, catering and retail operations. I have an aptitude in P&L management, training, team building, and budget planning. I deliver high quality customer service while driving revenue and reducing costs. I possess a friendly and hands on management style, resulting in a productive and positive client first work environment.AREAS OF EXPERTISE:JCAHO/DNV/CMS // Press Ganey // Customer Service // Hospitality Management // Multi-Unit Operations Branding & Vending // HACP & OSHA // Marketing // Training // Team Leadership // Policy Writing Team Building & Coaching // Union & Non-Union Environments // Supply Management and Quality Mentoring // Retail Operations // Vendor Relations // Budget Planning // Culinary Management // P&L Management // Client Retention // Event Catering // Staffing // SalesTECHNICAL SKILLS:Windows XP Excel. Power Point, Quick Books, PCI DCC, MS Office, VMWare, Horizon POS, FAST, Webtrition, Club Systems, Avero, Aloha, WhenToManage, Net Chef, ROSKO, MICROS, Constant Contact, FileZilla, CaterTrax, Cerna, PeopleSoft, HALO, Tripleseat, Salesforce.com i••••••••@gmail.com (97••••••51
Experience
Operations Manager - Seniors
Oct 2022 — Present · New York, NY, US
Education
Rutgers School of Health Professions
Certificate, Health Services Administration
2018
Essex County College
Associate's Degree
Skills
- Key Performance Indicators
- Building New Business
- Microsoft Office
- Social Media
- Amadeus
- Youth Mentoring
- Tourism
- Hospitality
- Negotiation
- Restaurant Management
- Brand Development
- Translation
- Microsoft Word
- Risk Assessment
- Micros
- Catering
- Office Administration
- Menu Development
- Quality Management
- Quickbooks
- Hospitality Industry
- Aloha Pos
- Project Management
- Networking
- Interviews
- Relocation
- Culinary Skills
- Powerpoint
- Microsoft Excel
- Training
- Quality Assurance
- Hospitality Management
- Vmware
- International Sales
- Restaurants
- Food & Beverage
- Food Service
- New Restaurant Openings
- Banquets
- Customer Service
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