Rose Francis
Customer Communications Manager @United Utilities
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WORK HISTORY
Customer Communications Manager @United Utilities
Customer communications manager for United Utilities, FTSE 100 company responsible for creating innovative campaigns and literature to build customer awareness and drive business improvement. Focussed on the delivery of customer communications and its measurement.Commercially astute, possessing strong creative and project management skills, with extensive brand, marketing and communications capabilities all of which have contributed to the delivery of major customer campaigns. Excellent stakeholder management skills focussing on the proactive engagement of customers, regulators, employees, local communities and local government.
EDUCATION
The Manchester Metropolitan University
CIM - postgraduate diploma in marketing, marketing
The Manchester Metropolitan University
MA in marketing management, marketing
The Manchester Metropolitan University
BA (hons) business studies 2:1, business studies
SKILLS
ABOUT ROSE FRANCIS
Customer communications manager for United Utilities, FTSE 100 company responsible for creating innovative campaigns and literature to build customer awareness and drive business improvement. Focussed on the delivery of customer communications and its measurement.Commercially astute, possessing strong creative and project management skills, with extensive brand, marketing and communications capabilities all of which have contributed to the delivery of major customer campaigns. Excellent stakeholder management skills focussing on the proactive engagement of customers, regulators, employees, local communities and local government.Specialties: Communications, marketing, campaigns, customer, employee
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