Rose Stinson

Sr Program Manager, Operations, Technology Enablement & Analytics @Loblaw Companies Limited

Brampton, ON, CA

Led the transformation of operations model resulting in $5M in cost savings, optimized virtual health service delivery and improved operational efficiency through the adoption of cutting-edge technologies. Managed a $2M P&L and created actionable financial forecasting models. Managed Technical Product Roadmap and Implementation. Coached and mentored a high-performing team, fostering a culture of continuous improvement and strategic excellence.• Led planning, implementation, and training of technology and tools enabling end to end national scale virtual healthcare service delivery utilizing hybrid/ agile methodologies. Products include electronic medical records system (EMR), calendaring and online scheduling, electronic patient forms and secure messaging, video conferencing and payment solutions. Support user adoption, develop optimized client and customer workflows and training documentation. • Developed portfolio data strategy end-to-end, including design of data collection frameworks, KPIs for overall performance, individual performance management, operational efficiencies and continuous improvement. Developed highly efficient manual processes for data processing and reporting.• Managed $2M P&L with a focus on forecast accuracy and cost control, enhancing financial visibility and supporting strategic growth initiatives. Developed financial management processes to support recognition, developed accurate financial forecast models, processed purchase orders, and collaborated with finance teams to reconcile expenses.• Developed a scalable onboarding/offboarding framework that bridged corporate IT policies and program-specific needs, improving deployment speed, reducing errors, and enhancing user readiness across national teams.• Developed 3-Year IT Roadmap, including a comprehensive strategy for business technology, ensuring alignment with strategic goals and operational priorities, driving transformation, operational efficiencies and enhancing user experience.

Western University

Bachelor of Science (B.Sc.), Honors Specialization in Foods and Nutrition