Rosanna Williams
Senior Product Manager @doxy.me
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WORK HISTORY
Senior Product Manager @doxy.me
I lead the strategy and delivery of the core WebRTC call experience for a global telehealth platform serving 1M+ users. I focus on enhancing audio/video reliability, accessibility, and overall platform performance—balancing user experience with commercial outcomes.My role involves close collaboration with engineering, design, and data teams to deliver improvements grounded in user feedback, telemetry, and product analytics (e.g. MoS, call quality metrics).On the technical side, I work closely with vendors to evaluate and integrate capabilities. This includes scoping API-level behaviour, identifying performance bottlenecks, and influencing integration decisions aligned with user and business needs.I’ve also led vendor collaboration workshops, coordinated technical discovery, and helped shape implementation roadmaps in partnership with both internal squads and third parties—bringing structure and momentum to complex initiatives.My work spans user segmentation, experimentation, accessibility features, and platform compliance—while keeping product delivery aligned with stakeholder priorities and long-term strategic goals.
SKILLS
ABOUT ROSANNA WILLIAMS
I am a confident person and keen academic with excellent qualifications. I have always been a conscientious and reliable in my working practice, having been consistently punctual in my attendance. I take great pride in my approach towards my work and I fully understand that I need to gain more in-depth and comprehensive experience in a variety of settings to achieve my career goals. I would appreciate the opportunity to take on new and demanding challenges, applying my current skills and developing new skills.
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