Rosanna Somicu
Manager, Field Operations @McDonald's
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WORK HISTORY
Manager, Field Operations @McDonald's
New England, MA, US
Lead, coach and evaluate Ops Associates, ensuring continuous skill development across Restaurant Department Management systems. Works with Ops Officer to determine priorities and allocate OAs mentor time to specific franchisees & Franchise Business Partners. Ensures all restaurants are consistently graded to McDonald’s standards and on schedule consistent with ROIP guidelines. Protects the Brand by working with Ops Associates to identify and address issues that may pose a risk to the customer experience and Brand perceptions.
EDUCATION
Baruch College - New York, NY
Bachelors
Villanova University
Certificate
Nichols College - Dudley MA
Master's degree
ABOUT ROSANNA SOMICU
With over two decades in the McDonald’s system, my career has been driven by a passion…
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