Rosanna Ravelo

Manager Cx, Renewals Manager @Cisco

Miami, FL, US
EMAILS
r•••••••@cisco.com
MOBILE NUMBERS
+16•••••••62

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WORK HISTORY

May 2019 — Present

Manager Cx, Renewals Manager @Cisco

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US

Drive Customer Experience Renewals motion with the customer and lead a team of Cisco resources for all renewal activities from opportunity identification, negotiation and closing.Focus on selling the existing portfolio and new offers.Renew, up-sell and close on-time contracts in assigned territory.Increase sales penetration at existing accounts.Understand customers’ and partners’ procurement process.Maintain internal and external relationships in support of closing the sale.Build deep relationships with customer executives and partners to understand objectives and accelerate their path to value.

EDUCATION

N/A

INSTITUTO TECNOLÓGICO DE SANTO DOMINGO (INTEC), University

Master

1994 — 1998

INSTITUTO TECNOLÓGICO DE SANTO DOMINGO (INTEC), University

University Degree

SKILLS

Financial AnalysisStrategyBusiness StrategyEnterprise SoftwareSales ManagementIpBusiness DevelopmentCrmForecastingSales OperationsCustomer RetentionPricing StrategySellingWirelessVoipSales ProcessProduct ManagementMarketing StrategyTelecommunicationsProduct DevelopmentProject ManagementProduct MarketingMplsLeadershipManaged ServicesNew Business DevelopmentManagement

ABOUT ROSANNA RAVELO

Accomplished and dedicated Telecommunications Executive with 16 years of proven track…

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