Stephen Rosanelli
🎢Rock n Rollercoaster Cast Member🎸 | Aspiring IT Support Specialist | Rock Star
- Role
- Cast Member at The Walt Disney Company
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Stephen Rosanelli
Looking for an IT Rockstar? I\'m your guy! Loads of experience being a rockstar, gaining…
Experience
Cast Member
Nov 2022 — Present · Orlando, FL, US
Delivered high-volume customer support, assisting guests with technical and operational questions in a fast-paced environment.Utilized problem-solving skills to quickly address and resolve guest concerns.Collaborated with team members to maintain operational efficiency and uphold Disney\'s high standards.Partnered with engineering teams during safety-critical attraction refurbishments, gaining exposure to troubleshooting and diagnostics.Trained as a tour guide, explaining complex systems to guests in an engaging and understandable way.Awarded quarterly recognition for service excellence and problem resolution
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