Rosa Maria Leon Tames

Principal Solutioning Money Movement NA at VISA

Role: Sr Manager, Network Partner Management Lac at Visa
Location: Miami-Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

About Rosa Maria Leon Tames

Executive with a combination of customer relationship management experience strategy, consultative sales management, and technical knowledge with a passion for success and capable of building strong teams and creating and managing a partner network. Exceptional knowledge of North America, Latin American and Caribbean customers, business practices and service metrics in the payment network industry. 18 years of experience in leading Quality, Customer Service and Process Improvement Management teams, with proven success in implementing world-class quality initiatives and cost reduction process transformation in a Fortune 100 company. Unique academic background with a BS in Electronic and System Engineering, MBA and fluency in Spanish, English and basic Portuguese.

Experience

Sr Manager, Network Partner Management Lac
Visa
Jun 2025 — Present · Miami, FL, US
Oversee and monitor the end-to-end process of selecting and onboarding new Network Partners in LAC markets in partnership with solutioning, technical, operational, and commercial teams, as well as ongoing management of partner relationships

Education

Tecnológico de Monterrey
Master of Business Administration (MBA)
2005 — 2009
Tecnológico de Monterrey
1999, Electronic and System Engineering
1994 — 1999

Skills

Project Management
Change Management
Business Transformation
Customer Service
Strategy
Management Consulting
Contact Centers
Program Management
Management
Team Building
Coaching
Business Analysis
Risk Management
People Management
Cross-Functional Team Leadership
Customer Relations
Call Center
Credit Cards
Business Strategy
Customer Experience
Quality Assurance
Leadership
Call Centers
Business Process Improvement
Team Leadership
Vendor Management
Project Portfolio Management
Process Improvement
Strategic Planning
Employee Training
Product Development
Problem Solving
Network Services
Customer Relationship Management (Crm)

Contact information

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Work email
•••••@visa.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Visa

Information Technology & Services · 29K employees · Founded 1958

Visa Inc. is a global payments technology company that operates a secure digital payments network, connecting consumers, businesses, financial institutions, and governments in over 200 countries. Established in 2007 through a merger of regional businesses, Visa has roots dating back to 1958 with the launch of the first consumer credit card program in the U.S. The company’s proprietary transaction processing network, VisaNet, can handle up to 76,000 transactions per second and supports a wide range of payment products, including credit, debit, prepaid, and contactless cards. Visa also offers mobile and digital payment solutions, AI-driven risk management, and innovations like secure transaction technologies. With a commitment to economic inclusion, Visa processes trillions in payments volume annually and focuses on expanding access to digital payments for underserved communities.

visa.com

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