Rosalind Moore
Client Service Support Sr Analyst @Cigna Healthcare
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WORK HISTORY
Client Service Support Sr Analyst @Cigna Healthcare
Los Angeles, CA, US
Responsible for providing client support in the areas of service, maintenance and penetration. Responds to moderately complex inquiries, solving problems, and insuring client satisfaction with products and service. Makes on-site presentations to existing and prospective clients to educate and inform on products. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues-escalated from more junior team members.
EDUCATION
California State University-Long Beach
Sociology, Psychology
Central Michigan University
Master's degree, Health/Health Care Administration/Management
University of New Orleans
Communication
ABOUT ROSALIND MOORE
Client Service Sr. Analyst at Cigna
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