Rosalie Keane
Product Manager @Toast
Signup · Get unlimited contacts
WORK HISTORY
Product Manager @Toast
Boston, MA, US
Redesigned how Toast models enterprise customer hierarchies, enabling scalable management of 200+ location chains and improving cross-functional understanding of customer relationships across Sales, Success, and Billing teams- Overhauled segmentation logic by customer size and industry vertical, establishing the foundation for an 18% market expansion, and elevating Sales and Customer Success efficiency.Established foundational account architecture for enterprise billing transformation, enabling a cross-functional initiative to modernize how Toast bills large multi-location customers- Led end-to-end product discovery for each initiative—partnering with Sales, Customer Success, Operations, and Engineering to identify pain points, define business needs, and maintain a dynamic backlog aligned with strategic goals- Delivered integrated solutions across Salesforce, Snowflake, and internal systems, streamlining business processes and reducing sales rep weekly manual effort by over two hours. Resulting enhanced sales enablement and coaching are projected to increase annual revenue by $1.1 million.
EDUCATION
The College of Wooster
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
SKILLS
ABOUT ROSALIE KEANE
Toast has been the focus of my professional contributions since April 2023, where I serve as a Product Manager overseeing enterprise account scalability. With over two years of experience in product management and a PMP certification, I empower teams to streamline software development processes and deliver impactful SaaS solutions. My work emphasizes aligning business objectives with technical execution, fostering seamless collaboration across cross-functional teams, and optimizing operational efficiency. Prior to Toast, I contributed to Santander Bank as a Senior Associate in Business Systems Analysis, where I managed technical programs within the Commercial Banking Technology division. Key initiatives included leading the development of a low-cost loan forgiveness platform that outperformed the industry standard and driving Salesforce CRM enhancements. My expertise in translating business needs into actionable user stories and prioritizing technical backlogs has consistently delivered measurable business outcomes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.