Rosalía Urquidy Wheeler
Learning and Development Specialist | Corporate Trainer | Instructional Designer
- Role
- Loan Servicing Trainer & Instructional Designer at Lendbuzz
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rosalía Urquidy Wheeler
As Learning and Development professional, I support the planning, development, implementation and evaluation of L&D programs to ensure staff members acquire the competencies, knowledge, and skills needed by the business to meet organizational goals. I bring drive and engagement to Adult Learning, persistently looking for strategies to enhance their skills and make the learning experience memorable. As a people person and a creative team player, I genuinely enjoy helping others learn, grow and develop both professionally and personally. I have 15 years of professional experience in L&D and Customer Service, having worked in different industries, including Banking & Financial Services, Wholesale, IT Consulting, and Medical Equipment Manufacturing.
Experience
Loan Servicing Trainer & Instructional Designer
May 2025 — Present
As Trainer and Instructional Designer within the Loan Servicing Operations team at Lendbuzz, I am responsible for the continued development and facilitation of the training program with new hire orientation, existing staff upskilling, knowledge base management and much more!
Education
California State University, Fullerton
Instructional Design and Technology Certificate
Universidad de Monterrey
Bachelor's degree, Business Administration and Management, General
2002 — 2008
UNC Charlotte Belk College of Business
Master of Business Administration (MBA)
2012 — 2014
EGADE Business School del Tecnológico de Monterrey
MBA in Global Business and Strategy
2012 — 2014
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