Rosalba L.

Director, Support Delivery Services

Role: Director, Support Delivery Services, Tech & Data at Anywhere Real Estate Inc
Location: Madison, NJ, US
LinkedIn followers: 500 followers

About Rosalba L.

I am an innovative, results-focused and versatile Technology and Operations professional with strong analytical and strategic planning abilities coupled with superior customer relationship and project management strengths. I have a vast array of experience in developing effective operational programs, building successful customer support infrastructures and streamlining business processes to increase productivity, service quality and efficiency. I am firmly committed to driving projects to succession while managing multiple priorities in a fast-paced, dynamic environment. I possess a keen ability to analyze, evaluate and conceptualize project vision and identify innovative processes delivering timely results to impeccable standards. Overall, I am a determined, confident, solutions evolver.

Experience

Director, Support Delivery Services, Tech & Data
Anywhere Real Estate Inc
Jan 2021 — Present
Responsible for leading teams of Support Delivery Specialists and Level II Support Analysts to incorporate proficiency and consistency, as well as efficiency and process improvement throughout support operations while expanding the department’s footprint into support delivery services. Delivering service excellence in the core areas of escalation support, process improvement, reporting and analytics, and application support initiatives.

Education

Berkeley College
Business Administration and Management
Berkeley College
Business Administration, Management and Operations

Skills

Sellers
Foreclosures
Relocation
Real Estate
Brokerage
Events Coordination
Negotiation
Leases
Luxury
Business Analysis
Real Estate Economics
Referrals
Franchising
Marketing
Management
Investors
Short Sales
Property Management
Property
Time Management
Mergers & Acquisitions
Real Estate Transactions
Residential Homes
Investment Properties
Sales
First Time Home Buyers
Contract Negotiation
Selling
Creative Direction
Real Estate Development

Contact information

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Work email
•••••@anywhere.re
Personal email
•••••@•••••.com
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Current company

Anywhere Real Estate Inc

Real Estate · 10K employees · Madison, New Jersey, United States

Anywhere Real Estate Inc.(NYSE: HOUS) is moving the real estate industry to what\'s next. A leader of integrated residential real estate services, Anywhere includes franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter joint ventures, supporting approximately 1.2 million home transactions in 2022. The diverse Anywhere brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby\'s International Realty®. Using innovative technology, data and marketing products, high-quality lead generation programs, and best-in-class learning and support services, Anywhere fuels the productivity of its approximately 190,300 independent sales agents in the U.S. and approximately 140,100 independent sales agents in 117 other countries and territories, helping them build stronger businesses and best serve today\'s consumers. Recognized for twelve consecutive years as one of the World\'s Most Ethical Companies, Anywhere has also been designated a Great Place to Work five years in a row, honored on the Forbes list of World\'s Best Employers three years in a row, named one of America\'s Most Innovative Companies 2023 by Fortune, and most recently, featured on the inaugural TIME World\'s Best Companies list.

anywhere.re

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