Rosa Mendez

About Rosa Mendez

Store Manager driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.• Possess 16 years of retail experience.• 10 years of Retail Management/Lead experience. Key Characteristics• Seasoned in conflict resolution• Customer service expert• Active listening skills • Excellent in Time management• Organized• Excellent multi-tasker • Detail-orientedSpecialties:Retail; Customer Service; Loss Prevention; New Store Openings; Store Operations; Employee Training; Driving Results; Training; Store Management; Recruiting; New Store Development; Shrinkage; District Management; Customer Experience; Merchandising; Retail Sales; Sales; Profit; Big Box; Leadership; Inventory Control; Window Displays; Visual Styling; Inventory Management; People Development; Multi-Unit Management; Hiring; POS; Apparel; Trend Analysis; Fashion; Time Management; Styling; New Hire Training; Expense Management; Customer Service

Experience

1. Store Manager

   Coach

   Nov 2019 — Present

Skills

• Store Operations
• Customer Service
• Strategic Leadership
• New Store Openings
• Building Relationships
• Store Management
• Loss Prevention
• Delegation
• Drive for Results
• Cash Handling Experience
• Business Decision Making
• Schedules
• Visual Merchandising
• Merchandising
• Communication
• Driving Results
• Retail
• Inventory Management
• Job Fairs
• Inventory Control
• Hiring
• Retail Sales
• Conflict Management
• Succession Planning
• Time Management
• Employee Training