Rosa Ho

Experience

1. Administrative Coordinator

   NYU Langone Health

   Sep 2019 — Present

   Direct a team of imaging technicians and manage the day-to-day operations of the radiology department -Regularly meet with department senior managers and physicians to review department performance -Plans and develops policies, procedures and goals, and interprets, implements and educates staff on applicable directives, handbooks, or other policies to drive quality -Coordinate with healthcare professionals such as physicians, nurses, and technicians to ensure that imaging exams are performed accurately and efficiently to ensure patients receive the best quality care -Oversee Asset Management and ensure that equipment, services, and products meet current needs and are ready for use -Develop and coordinate schedules to ensure that all procedures and test are performed in a timely manner -Resolve problems which may interfere with patient treatment -Prepare written reviews and evaluations of imaging technicians -Collaborate with other departments to resolve patient care issues -Maintain patient confidentiality by securing patient records per required guidelines -Serve as a liaison and translator for Spanish and Chinese speaking patients

Education

• CUNY New York City College of Technology

  Bachelor's degree, Hospitality Administration/Management

  2008 — 2010