Rosa Bruno
Communication Specialist @Apple
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WORK HISTORY
Communication Specialist @Apple
London, GB
Troubleshooting customer problems, responding to product enquiries and documenting recurring technical issues. • Customer care skills. • Able to work in a fast paced environment; • Able to respond to varying customer enquiries and issues; • Excellent communication and translation skills both written and verbal in multiple languages. • Working languages: English, Italian, German, French, Portuguese, Russian, and Spanish. • Remote working. • Computer proficiency. • Active learner and result-driven.
EDUCATION
Università degli Studi di Bari
Bachelor Degree, Linguistics and intercultural communication, 110/110 with honors
Latvijas Universitate
Erasmus mobility, Faculty of Humanities
Università degli Studi di Bergamo
Master Degree, Modern languages for communication and international cooperation
Università degli Studi di Bergamo
Professional course for teachers development
Liceo scientifico "E. Fermi"
Italian Secondary School Diploma, Scientifico - linguistico, 100/100 with honors
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