Rory Szeto

Human Centered UX Researcher | Product Strategist | Storyteller | Always Curious

Role
Senior User Experience Researcher at Liberty Mutual Insurance
Location
Denver, CO, US
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Rory Szeto

I’m Rory, an end-to-end mixed method UX Researcher with 6 years experience for medium to large size companies.Specializing in fintech and healthcare, I have worked in a fintech incubator for FIS, conducting research, facilitating human-centered design based workshops, and producing artifacts to help strategists and developers learn about our users\' frictions and desires. Prior to this, I was a UX consultant conducting evaluative research for Fortune500 companies such as Santander, Aetna, BCBS, and Microsoft.Driven by curiosity, I constantly want to understand the ‘why’ behind people’s choices. Having spent my early career working in nonprofits and having multiple of my own charity events, pairing this curiosity with a desire to help people inspires me to learn about users and create products that help conquer frictions and address needs. I am looking for a hybrid or remote role on a UX Research team that emphasizes creativity and provides opportunities to grow as well as mentor other researchers.Other ways to get in touch:Email: R••••••••@gmail.comMy Portfolio: https://uxfol.io/7093cc4cUX Research Skills: End-to-end research, Human Centered Research, Qualitative Analysis, In Depth Interview Moderation, Concept Testing, Usability Testing, Artifact Creation, Story Telling, Journey Mapping, Personas, Data Reporting and Analytics, Community Management

Experience

  1. Senior User Experience Researcher

    Liberty Mutual Insurance

    Nov 2024 — Present · Denver, CO, US

Education

  • University of Pittsburgh

    Bachelor of Science in Business Administration, Finance, Public and Professional Writing

    2011 — 2015

Skills

  • Writing
  • Microsoft Office
  • Finance
  • Creative Writing

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Rory Szeto — Senior User Experience Researcher at Liberty Mutual Insurance in Denver, CO, US | Unifers