Rory Rivers
Resolution Manager @Gallagher Bassett
Signup · Get unlimited contacts
WORK HISTORY
Resolution Manager @Gallagher Bassett
Youngstown, OH, US
As a Resolution Manager for Gallagher Bassett I investigated property damage claims caused by employees ofFedEx.I ensured that all claims were handled efficiently, making initial contactwith insured parties within 2 hours of claimassignment, and providedclear, timely communication throughout the claim process.Consistently demonstrated a strong work ethic and attention to detail, closing anaverage of 3-6 claims per day,totaling over claims during my tenureProvided leadership, insight and mentoring to newly hired employees to supply knowledge of various companyprograms.Dedicated to a seamless workflow, I consistently cleared my dashboard,ensuring no claims or tasks rolled over tothe following day. My customer service approach was highly praised, with numerous 10/10 ratings for myresponsiveness and thoroughness in educating clients on the claims process.
ABOUT RORY RIVERS
Independent AdjusterLicensed in: AR, CT, DE, ID, KY, LA, ME, MI, MN, MT, NV, NM, NC, OR, RI, SC, TX, UT, VT, WV, WY
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.