Rory Gillies
Service Manager @Heathrow
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WORK HISTORY
Service Manager @Heathrow
Heathrow, GB
Leading the Service Delivery Network services across the Heathrow campus encompassing LAN, WiFi, Telephony, and the Radio and Cellular services.
SKILLS
ABOUT RORY GILLIES
I am an experienced and motivational leader with extensive experience of delivering IT global operations, executing significant strategic programmes, and delivering transformational change.My positive, enthusiastic approach and strong communication skills enable me to drive through change and deliver outcomes to time, cost, and quality. I am an experienced leader of direct resources and supply chain and build valued partnerships with managed service providers. I inspire colleagues through an honest and inclusive approach, and confidently engage C-level stakeholders. I am recognised as a valued partner at senior levels, where I confidently influence and challenge when appropriate. I am experienced at embedding new processes and structure using sound judgement to mitigate risk, whilst operating in a regulated industry. I role model ITIL and continuous improvement principles. I’m active, responsive, and engaged.
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