Roopa K R
Growth Consultant at PhonePe | Key Account Management | Process Optimization | CRM & BI Tools | Ex-Dunzo | Customer Experience Strategist
- Role
- Growth Consultant at PhonePe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Roopa K R
As a growth-focused professional with over 9 years of experience across fintech…
Experience
Growth Consultant
Jun 2023 — Present · Bengaluru, IN
Serve as the lead point of contact for all customer account management matters.•Build and maintain strong, long-lasting client relationships.•Negotiate contracts and close agreements to maximise profits.•Develop trusted advisor relationships with key accounts.•Develop new business with existing clients and/or identify areas of improvement tomeet sales quotas.•Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)•Prepare reports on account status.•Collaborate with sales team to identify and growth opportunities.•Assist with challenging client requests or issue escalations as needed
Education
BES Degree College
Bachelor's degree
2013 — 2016
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