Rony Muszkal
Customer Delivery Manager @Sapiens
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WORK HISTORY
Customer Delivery Manager @Sapiens
US
EDUCATION
Tel-aviv computer college
Computer Engineering
The Academic College of Tel-Aviv, Yaffo
Computer Engineering
ABOUT RONY MUSZKAL
Customer Service and operations professional manager.With demonstrated success creating and leading, large, complex support and line organizations. more than 20 years of experience building collaborative teams with a focus on standardizing procedures to improve productivity; driving process improvement and automation to control and reduce costs; developing customer quality and coaching programs to improve customer satisfaction metrics.Email: a••••••••@gmail.comI’ve helped manage and grow Technology organizations to become a reputable leader in the global markets we serve, by creating and maintaining strong relationships and surrounding myself with great people I enjoy and value working with.I feel fortunate to be in a business where I can use all these skills to maximize the value for my Customers.Specialties: Strategic Planning, Resource Planning, Project Execution, Continuous Engineering, Quality Assurance, Capacity Planning, Pre and Post Sales Support, Deployment, Cost Savings, Excel. MS Project, CRM Technologies
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