Ron Sherman V Foundation
Systems Engineer | Integration and Support | Configuration |Messaging & Collaboration
- Role
- Sytems Engineer -- Electronic Messaging at Charter Communications
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Ron Sherman V Foundation
DELIVERING AN OUTSTANDING IT EXPERIENCE TO ORGANIZATIONS Collaborative, insightful Application Systems Analyst with valuable expertise in improving applications and processes, coupled with outstanding experience in integration, support and lifecycle management in an infrastructure environment. Embraces new technologies and implements best-practice industry standards. Builds excellent rapport with colleagues and customers using an engaging and professional communication style. Proactively identifies areas needing improvement and resolves problems quickly to prevent production downtime. Possesses a superb grasp of both technological skills and business acumen necessary to communicate well with internal and external customers. Expertise: Passionate in providing excellent TroubleShooting & Customer Service Skills. ITIL Foundation Service Management. Analyze system utilization by creating and presenting metrics. Creativity with UNIX/Linux Shell/AWK scripting. Author Technical & End User Documentation. Support & Integration of messaging applications Subject Matter Expert with Fax Server Technology Excellent collaboration skills
Experience
Sytems Engineer -- Electronic Messaging
Apr 2017 — Present · Greenwood Village, CO, US
Support and Enhance the Electronic Messaging environments for Charter Communications, including Messaging for over 30 Million Legacy Time-Warner Cable system customers, and 6 Million Legacy Charter customers.
Education
University of Colorado Denver
BS - Computer Based Information Systems, Business/IT
1985 — 1990
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