Ronnie Dergo

About Ronnie Dergo

My professional passion is connecting with employees to build talent, drive leadership development, and facilitate positive change across an organization. My professional intent is to create a culture of warmth and belonging, where employees feel safe enough to be vulnerable. My professional principles are to challenge the status quo and find new ways to grow the company and each other; delivering the very best, paying heed to feedback, and holding myself accountable for results.In positions of progressive responsibility with Starbucks, these personal pillars have helped me reach great things and help others do the same. Throughout a career that has included retail management background with Big Box giant Wal-Mart, I’ve developed numerous expertise areas, spanning retail operations, Lean/process improvement, talent planning/development, recruiting, organizational design, leadership development, program direction, and others. Successes have of a scalable manufacturing training program for Starbucks Roastery; key element of a collective effort lauded as “one of the most compelling and dynamic experiences in global of organizational change management within Global Coffee & Tea, including recruitment of executive leadership positions and implementation of talent of an impactful leadership development program for Starbucks Roasteries, employing a multi-pronged, holistic approach to elevating with Manager of the Year award and #1 ranking (of 106 regional stores) I welcome contact through LinkedIn. Let’s talk! Strategic Planning, Retail, Supply Chain Management, Human Resources, Project Planning, Program Management, Succession Planning, Organizational Development, Leadership Development, Employee Engagement, Employee Recruiting, Process Improvement, Organizational Design, Retail Operations, Talent Planning, SOPs, Training & Development, Executive Coaching

Experience

1. Human Resources Director, Global Brand and Channel Development

   Starbucks

   Nov 2024 — Present · Seattle, WA, US

Education

• Indiana University Indianapolis

  M.S., Organizational Leadership & Supervision

  2008 — 2010

• Indiana University Bloomington

  B.A., Telecommunications

  1999 — 2003

Skills

• Strategic Planning
• Retail
• P
• Cross Functional Team Building
• Human Resources
• Income Statement
• Organizational Development
• Succession Planning
• Management
• Team Building
• Inventory Management
• Leadership
• Merchandising
• Program Management
• Profit
• P&L Management
• Multi-Unit
• Customer Service
• Cross-Functional Team Leadership
• Training
• Customer Satisfaction
• Sales
• Performance Management
• Employee Training
• Functional Training
• Budgets
• Project Planning
• Leadership Development
• Store Management