Yiqun Chen

Human Resource - Talent Development Coordinator @NetEase Games

CA

Designed, facilitated, and enhanced training programs, developing learning materials, e-learning content, and customized completion certificates to improve learner engagement. • Conducted industry research and shared insights through reports and curated resources, supporting team knowledge and compliance efforts. • Improved the company’s learning platform by gathering user feedback, collaborating with stakeholders, and advocating for system enhancements. • Applied instructional design principles to refine training content, transition workshops into e-learning formats, and integrate multimedia elements like video content. • Developed tracking systems and analyzed training data to identify learning gaps and improve reporting. • Partnered with HR, product teams, and global L&D teams to align learning initiatives with business needs and drive program improvements.

Shanghai University of Finance and Economics

Bachelor of Arts (BA), Business English

University of Victoria

Master, MBA